It has been a pleasure working with the owner of Hampton Roads Billing, LLC. She poses exceptional customer service and feedback. I have worked with other billing organizations and never experienced the quality and accuracy in collections. Her work is consistent and turnaround time on claim processing is impeccable. I would definitely recommend contracting with Hampton Roads Billing, LLC
I have worked with the owner of Hampton Roads Billing, LLC for about eight years. She has assisted me with many billing and coding issues, such as, updating codes, and modifiers that were needed on specific claims to ensure the maximum reimbursement from insurance carriers. She prides herself on keeping up with the latest Medicare doctrines, procedures, and coding changes by attending seminars that are offered by Medicare/Medicaid. I have found Kim Richardson to be very through and very aggressive when going after insurance carriers for payments and or appeals of claim denials.